Return and Refund Policy for Digital Marketing Services

Thank you for choosing Glex Media for your digital marketing needs. We aim to provide exceptional services, but if you're not fully satisfied with your purchase, we’re here to help!

Refund Policy

Our digital marketing services are designed to help businesses grow. However, as services are rendered over time, we have a different policy for refunds:

• Refunds for services rendered (such as SEO, social media management, ads management, etc.) are generally not provided once work has begun.
• If you are not satisfied with the initial stages of the service (such as the strategy proposal or the first campaign), you can request a revision or cancellation, provided that the work has not been fully executed.
• Any refund request must be made within 7 days of service initiation for reconsideration.

Termination of Service

If you decide to terminate the service before completion, you may be entitled to a partial refund, depending on the amount of work that has been done up until that point. If the service is canceled after work has started, a prorated refund may be offered, deducting the costs for work already performed.

Non-Refundable Items

Some services are non-refundable, including:

• Services related to the execution of digital advertising campaigns (Google Ads, Facebook Ads, etc.) once they have been activated or the budget has been allocated.
• Any services related to SEO, content writing, or social media posts once the content has been created and shared.

How to Request a Refund

If you feel a refund is necessary, please follow these steps:

• Contact us at support@glexmedia.com with your order details and reason for refund.
• Our team will review your request and let you know if a refund is applicable.
• If approved, the refund will be processed and credited to your original payment method within 7-10 business days.

Contact Us

If you have any questions or need clarification about our Return and Refund Policy, please get in touch:

Email: support@glexmedia.com
Phone: +919651568716
Website: glexmedia.com